faq

We cannot combine or make changes to an order but you may cancel within 60 minutes of submitting by returning to your order history page on kuhl.com and clicking cancel.

You may cancel within 60 minutes of submitting by returning to your order history page on kuhl.com and clicking cancel. Please contact us for assistance.

Kuhl.com currently accepts Visa, Mastercard, American Express, Discover, PayPal, Google Pay and KÜHL^® gift cards.

Orders typically take up to 2 business days to process before shipping. Our estimated delivery times are based on the shipping date and do not include the processing time. Once your order ships, we’ll send you a confirmation email with tracking details.

Expedited and Express shipping options are unavailable for PO Boxes, APO, FPO, DPO, or U.S. territory addresses.

Shipping times may be affected by holidays and carrier delays due to factors like weather.

Orders are processed and shipped on business days only (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.

All orders, including international shipments, are shipped from our warehouse in Salt Lake City, UT.

Yes, for orders placed on our U.S. website with delivery to Canada, the recipient is responsible for all duties, taxes, and fees, which are due at the time of delivery. If these charges are not paid, the package will be abandoned, and KÜHL will not issue a refund unless the package is returned to us.

For orders placed on our U.S. website with delivery to countries outside the U.S. (excluding Canada), you will automatically be redirected to our international shipping checkout screen.

Yes, we offer free standard shipping on qualifying orders within the contiguous United States. Please see the terms and conditions below:

• • Free standard shipping is available for online orders over $100 (before tax and shipping).
• • This offer is subject to change and excludes orders shipping to Alaska, Hawaii, APO, FPO, and DPO addresses.
• • Free shipping does not apply to return shipments or past purchases.

KÜHL does not ship to Freight Forwarders under any circumstances. If you place an order shipping to a freight forwarder, your order may be canceled and payment authorization voided.

Curbside pickup is available Monday through Friday from 9 AM to 5 PM, excluding holidays. Local customers in Utah can pick up their orders at our distribution center in Salt Lake City, UT.

When you arrive, please park in one of our designated pickup spots and call the number listed on the sign. We’ll bring your order out to you!

Our return policy can be found here

Visit our warranty page here.

The four-digit style code may be found on the smallest fabric tag sewn inside the garment, usually found behind the care instructions (the RN number is not the style number).

For men’s pants or shorts, the style name may be printed inside of the pants on the backside of the front left pocket. Style numbers can also be found on hang tags as well as on your order history on kuhl.com. If you are still unable to find the information you are looking for, please contact [email protected] and provide information such as a photo of the item, fabric content, and any other distinguishing features.

Unfortunately, we do not have access to our dealers’ inventory. Please feel free to call us and we will be happy to help you find what you are looking for. Check out Locally.com for product near you.

We have made every effort to display products exactly as they will look when you receive them. The pictures may appear differently depending on the monitor that you view them on.

Please go to www.kuhl.com, and click on Pro Sales at the bottom of the page. From there, apply and someone from our Pro Sales team will be in contact with you.

Born in the Mountains^™, KÜHL is the art of performance and casual style. We make premium performance clothing including pants, shorts, shirts and jackets for men, women, boys and girls. From technical outdoor to rugged workwear to lightweight hiking pants, KÜHL lets you go farther and stay comfortable from the high seas to snowy summits.

KÜHL’s headquarters and distribution center is located in Salt Lake City, Utah.

KÜHL is an American company with a passion for mountain culture.

KÜHL is a German word that literally means “cool”. In Scandinavia KÜHL is slang for “fun”.

Part of the inspiration for the name came from KÜHL’s original master pattern maker for over 20 years, Holger Kuhr. “Hoagie” was born in Germany and created our legendary 3-D engineered patterning, designed to move with bodies in motion.

KÜHL began as Alfwear in 1983. The name KÜHL was trademarked and introduced in 1994 at the Outdoor Retailer trade show.

No. KÜHL is fiercely independent and privately owned.

KÜHL’s passion is the product– the art and science of creating premium well-fitting and highly-functional performance clothing with casual style. Since KÜHL has no shareholders we don’t answer to anyone but you, our customers.

KÜHL is a product driven and independent company. Our passion is our people, who share the passion for the craft. KÜHL has paid 100% of our employee’s health insurance premiums for almost 20 years. Not many companies can say that. KÜHL also has two full-time chefs that provide a gourmet lunch every day at no charge to our staff.

We are committed to being good to the planet and those on it. Many of our authorized dealers ask us to follow a set of corporate and environmental responsibilities. We are always striving to source responsibly, provide a higher quality of living for all involved, and make the best product with the least amount of environmental impact.

KÜHL is sold through national and international retailers and specialty outdoor stores. Our authorized dealer locator can be found here.

Our online store is located at kuhl.com.